Privacy Policy

Your data & how it's used

Last updated: October 3, 2026

ConfidenceApp ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

1. Information We Collect

We collect the following categories of information:

Account Information: Name, email address, onboarding questionnaire responses.

Usage Data: App interactions, message history with your AI coach.

2. How we use information

We use account details, preferences, conversations, reflections, and progress to provide and personalize Atlas, Daily Circuits, Daily Boosts, and Memory. We also use information to authenticate users, manage subscriptions, send account and billing messages, provide support, understand app performance, prevent misuse, and meet legal obligations.

3. AI, voice, and service providers

With your permission, OpenAI processes information you submit to AI features, along with relevant preferences and conversation context, to generate personalized content, chat responses, conversation summaries, and live voice replies. Some older app versions use Google Gemini for AI features. Google Firebase supports app services. Voice Text uses Apple's speech recognition services, which may process audio on Apple's servers. Live voice sends audio for AI processing, and conversation transcripts may be saved in your chat history. Avoid sharing information you do not want processed, including unnecessary sensitive details or someone else's private information.

Google Firebase provides authentication, storage, and app infrastructure. Apple processes App Store payments; Superwall helps present paywalls and manage subscription status. AppsFlyer supports attribution and analytics. Plunk supports account and service emails. We share information with providers as needed for these functions, and may disclose information when legally required or necessary to protect rights and security.

4. Information used by voice, billing, and analytics

When you enable voice features, microphone audio and speech transcripts are processed to provide the requested feature. Payment card details are handled by Apple, not stored by ConfidenceApp. We receive subscription status and transaction information. Technical and usage information can include device identifiers, app events, diagnostics, and network information. Permission-controlled features use the permissions you grant on your device.

5. Retention and deletion

We retain information as needed to provide the service, maintain security, resolve disputes, and meet legal obligations. You can request account deletion from the Account page. Some records may be retained where legally required or needed for fraud prevention or financial records; residual backup copies may remain until backup rotation. Apple and other providers may retain records under their own legal obligations and policies. Contact support@confidenceapp.ai with questions about deletion. Deleting your account does not cancel your Apple subscription.

6. Your choices

Update available preferences in Account > Preferences, review stored Memory in Chat, and manage permissions in iPhone Settings. You can use typing without enabling microphone access. Request account deletion from the Account page. Contact support@confidenceapp.ai to request access to, correction of, or deletion of personal information, subject to applicable law and identity verification. We send account and service emails, such as signup confirmations and billing notices.

7. Security

We use technical and organizational safeguards to protect information. No method of storage or transmission can guarantee complete security. Protect your account credentials and contact support if you suspect unauthorized access.

8. Adults only

ConfidenceApp is intended for people 18 and older. We do not knowingly collect information from children. If you believe a child has provided information, contact support@confidenceapp.ai so we can investigate and take appropriate action.

9. Policy changes and contact

We will notify users of material changes through the app or email and obtain consent where required. For privacy questions or requests, email support@confidenceapp.ai.